Terms and Conditions of Viet Natural LLC

Welcome to Viet Natural LLC!

These Terms and Conditions govern your use of the website https://vietnatural.shop/ and the purchase of our products. By accessing or using this website, you agree to comply with these terms. Please read them carefully before proceeding.

1. General Information

1.1. Acceptance of Terms

By accessing and using this website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website.

1.2. Changes to Terms

Viet Natural LLC reserves the right to modify or update these Terms and Conditions at any time without prior notice. Changes will be posted on this page, and continued use of the website constitutes acceptance of those changes.

2. Products and Services

2.1. Availability

All products listed on the website are subject to availability. We reserve the right to modify, discontinue, or replace any product without prior notice.

2.2. Product Descriptions

We strive to provide accurate product descriptions but do not guarantee that all information on the website is completely error-free or without omissions.

3. Orders and Payments

3.1. Order Process

When placing an order on our website, you must provide complete and accurate information, including your shipping address and payment method. By submitting an order, you agree to purchase the products at the prices listed at the time of purchase.

3.2. Payment Methods

We accept various payment methods, including credit cards, debit cards, and secure online payment options. Payment must be completed before the order is processed and shipped.

3.3. Order Confirmation

After placing an order, you will receive an email confirmation. This email only acknowledges receipt of your order and does not constitute acceptance of your order. Viet Natural LLC reserves the right to refuse or cancel any order at any time, especially if the product is out of stock, payment fails, or there is a pricing error.

4. Shipping

4.1. Shipping Policy

We offer domestic and international shipping. Delivery times and shipping fees vary depending on the destination and order size. Once your order is shipped, you will receive a tracking number to monitor its status.

4.2. Delivery Delays

While we strive to meet estimated delivery times, delays may occur due to weather, customs procedures, or carrier issues. Viet Natural LLC is not responsible for delays beyond our control.

4.3. Shipping Address

Please ensure that your shipping address is accurate and complete. Viet Natural LLC is not responsible for delays or lost shipments due to incorrect address details.

5. Returns and Refunds

5.1. Return Policy

We accept returns within 30 days of receiving the product if it is unused and in its original packaging.

5.2. Refund Process

After inspecting the returned product, we will issue a refund to your original payment method. Refund processing typically takes 7-10 business days, depending on your bank. Initial shipping fees are non-refundable unless the return is due to our error.

5.3. Non-Returnable Items

Certain items cannot be returned, including:

Used products
Customized or personalized items
Discounted or final sale items

6. Customer Responsibilities

6.1. Account Information

If you create an account on our website, you are responsible for maintaining the confidentiality of your login credentials. Please notify us immediately if you suspect unauthorized access to your account.

6.2. Website Usage

You agree to use this website in compliance with applicable laws and not engage in any fraudulent or disruptive activities.

7. Limitation of Liability

7.1. Disclaimer of Warranties

Viet Natural LLC does not guarantee that the website or our products will be completely error-free. All products and services are provided “as is,” with no warranties unless explicitly stated in our product policies.

7.2. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

8. Privacy and Data Protection

We are committed to protecting your personal information. Please refer to our Privacy Policy to learn how we collect, use, and safeguard your data.

9. Governing Law

These Terms and Conditions are governed by the laws of the United States, specifically the State of Wyoming. Any disputes shall be resolved in the appropriate courts of Sheridan, Wyoming.

10. Contact Information

For any questions regarding these Terms and Conditions, please contact us:

📍 Address: 30 N Gould St #48507, Sheridan, WY 82801
📞 Phone: 1 (307) 428-1174
📧 Email: admin@vietnatural.com
🌐 Website: https://vietnatural.shop/

By using this website, you acknowledge that you have read, understood, and agree to these Terms and Conditions.

Thank you for choosing Viet Natural LLC! 💖